You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Northern Auto Repairs:
I'm so grateful I discovered Northern Auto. They have consistently gone above and beyond to provide me and my car the highest level of service I've ever experienced. There just isn't enough space for me to elaborate on all the ways they have made getting repairs completed easier. They explain in detail what needs to be done, and never "talk down" to me like so many other places have in the past. I will never take my car any place else. I can't recommend them highly enough!Katherine D.
Very friendly staff and quick service. Felt like they were honest and informative. Will go back.Brian F.
Wonderful service and honest advice. I came in with an AC issue and was update via phone twice before recommended work was done. There was another issue that was an expensive repair, and the mechanic was honest by telling me the issue wasn't an emergency or safety issue. Love this place, especially the homemade cookie they left in my car courtesy of a local bakery!Ryan P.
I love Northern Auto Repairs. Top notch service. Highly recommended.Chris L.
I took my car to Northern Auto Repairs for the first time about a month ago and will be going back for all of my future repairs! They were incredibly friendly and quick, and even provided my uber ride for me to get home during the repair. I also love that they wash the windshield, vacuum the front of the car, and leave a cookie on the passenger seat when your car is ready. Excellent quality and service! I'll definitely be going back!Amanda B.
Everybody there is super nice. Knowledgeable. The mechanics kept me informed and did a great job.Mark J.
Everything was perfect. The service was fully explained in terms I could understand and performed on time and professionally. I'd go back again!Geoffrey B.
Courteous, quick, fair, and honest. Took my car to northern thinking I had an electrical issue. Turned out it was something much easier and cheaper. Great experience, we'll be back. Thanks!Justin S.
Very thorough!Jennifer J.
Great staff, great work!Daniel M.
Very quick turnaround ok repair and very friendly!! I would recommend!Sebastian C.
Northern Auto Repairs receptionist Candy is friendly and efficient in getting paperwork done. Specialist diagnostian Scott goes out of his way to identify problem quickly, contact customer, and supervise and check thorough repair. Cannot recommend this place highly enough.Natalie C.
Northern is simply the best -- and the nicest. My 15-year-old Pontiac feels like a new car, and I actually look forward to taking it in.Jeff M.
I've always been treated well here- service is amazing and quick. Extremely fair and reasonable!Marie J.
Always great service, always honest -- fast and reliable... I've been a customer for almost 15 years.Kev C.
So want to recommend Northern Auto Repairs for their great service. We had a multi point check up on our car which included an oil change. Due to a defective filter there was an oil leak and Kamile was so helpful in correcting the problem. She picked up the car at our house, cleaned the oil spot in garage and driveway, had the car returned and cleaned and 2 cookies and coupons for our next visit. And there will be many more visits for us in the near future. So nice to have an auto repair shop give such caring service.Barb C.
Excellent experience! Thank you John and Kamile and Brian (and the other mechanic--can't remember name) for taking care of my brakes with such ease. They showed me exactly what the problem was in detail. I really appreciated the full disclosure. It was my first time going there for any type of service, and felt great about John, Kamile, Heather and their really nice crew right away. The pricing structure is fair and honest and actually enjoyed my visit. I even got a ride home and a ride back to the shop, which I totally appreciated!! Thank you all for a great experience. I shall see you soon for a few other issues we discussed.Yvette B.
Very good work all the staff is very nice and informative very trustworthy group of peopleJohn R.
Everyone here is very friendly & helpful! Fast prompt service. I enjoyed talking with everyone while my boyfriends car was being worked on. Also love the pet fish LuLu :) I will definitely be back in the near future Thanks again everyone at Northern Auto!Stephanie S.
What makes Northern Auto stand out is their combination of knowlege and integrity. I've been coming here for service on my cars for over 10 yrs and have always received a Diagnosis of the problem, an estimate and the work perfromed as stated. If nothing needs to be done one is told that too. Prompt, courteous service, rides home if needed and great coffee while you wait. A fresh cookie along with washed windows and carpet vacuumed. It's the real deal!M.M.
Fantastic service. I can't possibly state how wonderful it is to have auto service that you can trust. When Northern Auto tells you what needs to be done, you can feel secure that they aren't just out to make money. I am never going anywhere else.Anthony P.
As a small quiet female I do not feel like I am being taken advantage of. Everyone is extremely nice and warm. I have great experiences here and would absolutely recommend to anyone!Tori S.
Very professional and customer oriented! The inspections are thorough and explained at every visit. Foreign or domestic, I've taken both to them and I have always been satisfied with their work. I would recommend them to anyone who is tired of unethical mechanics and shady repairs. Northern has top notch mechanics and the owners know how to run a business.L.M.
Great friendly services! Very customer oriented. Hard to find that these days!!!Lowell V.
They are very trustworthy and never try to sell you a service you don't need.Katherine B.
I have never gotten such good customer service at any other auto shop. Everyone in the staff was friendly, including the owner. The work on my car was finished within the time frame the service manager had initially estimated. I will recommend Northern Auto Repairs to all my friends and family!J. Vega
Great customer service and friendly well informed staff. Even though I ended up having to take my car to the dealership for programming issues, they tried all they could to solve my problem. I was dropped off at work and picked up. I came back to my car to find they had vacuumed and cleaned my window which was a welcomed surprise! I would definitely take my car back to Northern Auto for any issues I can resolve outside of the dealership (I have a VW so sometimes you can't avoid the dealership). The owners Kamile and John are very involved and follow up with their customers.Enjoli M.
Very dependable, honest, competent service. They don't try to sell you something you don't need.Cihelka M.
I've gone here consistently for years for everything from routine oil changes to major repairs and I absolutely love these guys. They are always fair, transparent, and make the process as painless as possible. Couldn't recommend them higher!!Ali H.
We have taken our cars to Northern Auto repair For many years. We appreciate the honesty, fair pricing, and prompt and personal service. By the way, love the fresh cookie left in my car as a thank You each time I visit the shop.Donna F.
They have always been their for me. The work done is great and I completely trust them. I don't have to worry about my car because I know they have done the job right. They are always courteous and helpful. My wife loves the cookies!Elliott.
Thank you, thank you, thank you for always taking care of me!Sonja B.
Great service! Staff is very friendly.Kathy S.
Excellent service from start to finish.Ted E.
Appreciate the honest assessment on our vehicle. Thanks again.Anonymous
Wonderful service. The security of knowing my car is safe and taken care of by excellent mechanics. Thank you!Carol H.
You guys are the best. Thank you.Jimmy R.
I love coming in for any repairs needed. Your mechanic Scott has never steered me wrong and always goes above and beyond!Michele C.
Much appreciated customer service. Excellent all around. Just keep doing what you're doing.Nancy P.
Excellent service as always and good cookies as well.Kevin Y.
Everyone was great. I wouldn't go anywhere else!!Don V.
It's comforting to have a shop that you know is reliable and trustworthy.Vick M.
This is the only place I come with car problems. I trust your work and your employees.Carol H.
I'm so grateful I discovered Northern Auto. They have consistently gone above and beyond to provide me and my car the highest level of service I've ever experienced. There just isn't enough space for me to elaborate on all the ways they have made getting repairs completed easier. They explain in detail what needs to be done, and never "talk down" to me like so many other places have in the past. I will never take my car any place else. I can't recommend them highly enough!